The key to instilling an innovative culture at the heart of a bank is to do things from the customers’ point of view, believes ING’s chief innovation officer, Benoit Legrand
Wealth Management

Fintech on Friday: Why it takes blood, sweat and tears to foster an innovative mindset

BNP Paribas senses growth opportunities among Middle Eastern and German elites
The ‘key client’ group at BNP Paribas Wealth Management has found rich pickings in Asia and is now shifting attention to other markets, says its boss Rémi Frank

Saranac start-up sees gap in bespoke solutions market
London-based Saranac claims to offer high net worth individuals a range of unconventional solutions

Danske scandal should lead to renewed scrutiny of new clients
The scandal involving Russian billions which has enveloped Danske Bank reinforces the need for banks to have stringent due diligence procedures in place for identifying sources of clients’ funds

Catering to the new breed of global family
There are huge opportunities in servicing families with a global footprint, from managing their assets through to educating the next generation in financial matters

Hong Kong central to UBS plans for Greater Bay Area
Hong Kong’s connectivity will be key to opening up the wider region to international clients and markets, believes Marina Lui, head of China business at UBS Wealth Management

UBP bets on Hong Kong hub to open up Asia
Many European banks have struggled to make headway in Asia but Mike Blake, who runs UBP’s operations in the region, is in expansionary mood

Asian wealth management industry comes of age
Private banks active in Asia must contend with turbulent markets and ongoing recruitment problems in their quest to forge deeper relationships with clients

ESG and private equity dominate Far Eastern family forum debate
Family offices across Asia are building networks of like-minded individuals in order to swap ideas and find investment partners

Banking brands battle to stand out from the crowd
It remains difficult to differentiate between private banks and what they offer clients. In a fragmented marketplace, the rewards for those players able to get their branding strategy right could be considerable
The concept of ‘financial wellness’ which wealth managers are increasingly trying to identify, combines investment returns with customer experience and hyper-personalisation of products and services.
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