Although Asian high net worth individuals are seeking low-cost digital delivery from their wealth managers, customer service and human interaction also remain important

There is increasing demand for financial advice and emerging expectations from clients that, when embraced, can set wealth advisers apart

Equities, private equity and real estate, as well as credit solutions, have all remained appealing to Europe’s wealthiest investors despite Covid uncertainty 

The mass affluent market, previously somewhat neglected in Europe, is now in vogue, as wealth services become more readily available to all via digital channels

To succeed, wealth management firms will need to take a hybrid approach of ‘tech touch’ and ‘high touch’ to meet client needs

Having made bold claims about the financial strength of Greensill Capital, Credit Suisse is now facing significant litigation from investors who have lost billions

Changing client expectations combined with an internal appetite for innovation means Asia's wealth firms have a unique opportunity to overhaul their digital offerings

Wealth managers offering a first class client experience during the pandemic have found themselves in a strong position to win new business